Shipping Policy
🚚 GURKOC Delivery Information
DELIVERY INFORMATION
At GURKOC, we aim to process and ship most orders within 24–48 hours after order placement.
During peak seasons or high-demand periods, processing may take slightly longer. We appreciate your patience and understanding.
👉 Orders are processed only on business days (Monday–Friday).
SHIPPING DETAILS
- 🚚 Free Shipping on Orders Over $40
- 📦 Delivery Method: International fulfillment service (Amazon-supported logistics)
- ⏱ Processing Time: 24–48 hours
- 🚀 Shipping Time: 3–7 business days
- 📍 Total Delivery Time = Processing Time + Shipping Time
ORDER TRACKING
Once your order has been shipped, you will receive an email notification with a tracking number.
You can use this tracking number to track your package from our fulfillment center to your delivery address.
For registered users, tracking information will also be available in your GURKOC account purchase history.
👉 Please note: Tracking updates may take up to 24 hours to appear after the carrier first scans the package.
SHIPPING TIME NOTICE
Estimated delivery dates are shown at checkout and may vary depending on your location.
IMPORTANT INFORMATION
If your order has not arrived by the estimated delivery date, you may:
- Check your order status in your account center
- Contact our support team for assistance
Please note:
- We are unable to ship to all countries
- If your location is outside our shipping coverage, please contact us and we will try to assist
DELIVERY DISCLAIMER
All delivery times are estimates only. We are not responsible for delays caused by:
- Weather conditions
- Courier or logistics issues
- Customs delays
- Incorrect shipping information
- Holiday peak periods
CUSTOMER SUPPORT
For any questions or assistance regarding your order, please contact:
— GURKOC Customer Support Team